Account & Data Deletion

From the email address of your account (or the email linked to your Google, Facebook, LinkedIn or X sign-in), write to help@smartpora.com with the subject “Delete my account”. If your account uses a mobile number, include that number.

We may ask a short verification question so that nobody else can delete your account.

• You receive a confirmation email within 7 days
• Your account and personal data are fully deleted within 30 days, and we notify you when it is done

• Name, email, phone number, profile picture and all profile details
• Data and connections received from Google, Facebook, LinkedIn or X
• Practice history, points, mock-test and live-exam results, Mistake Book, saved circulars
• Push-notification subscriptions
• Your name on leaderboards and merit lists

Only anonymous aggregate statistics (e.g. “how many students answered this question correctly”) may remain — they cannot identify you. If the law requires us to keep any record, we keep only what is required.

In addition to deleting your account, you can revoke SmartPora's sign-in access yourself:

• Facebook: Settings & privacy → Settings → Apps and websites → SmartPora → Remove
• Google: myaccount.google.com → Security → Your connections to third-party apps & services → SmartPora → Delete all connections
• LinkedIn: Settings → Data privacy → Permitted services → SmartPora → Remove
• X: Settings → Security and account access → Apps and sessions → Connected apps → SmartPora → Revoke

Revoking access alone does not delete data stored by SmartPora — send the request above for that.

For what we collect and why, see our Privacy Policy.