Read the passage and answer the question: Conflict is a normal part of any healthy relationship. After all, two people cannot be expected to agree on everything all the time. Learning how to deal with conflict rather than avoiding it is crucial. When conflict is mismanaged, it can cause great harm to a relationship, but when handled in a respectful, positive way, conflict provides an opportunity to strengthen the bond between two people. By learning skills for conflict resolution, you can keep your personal and professional relationship strong and growing. To resolve conflict successfully remember the following: Listen for what is felt as well as said; Make conflict resolution the priority rather than winning or being right; Focus on the present; Be willing to forgive. — What is to be avoided in conflict resolution?